What do you need from me?
We need the domain transfer token to move the domain and the FTP login of your former host. In case you don’t have this, we need a zip file with your files and database.
Which types of websites are included?
We migrate Wordpress, Joomla, Drupal, Magento and static html based websites. Other CMS? If you want to if we can migrate it for you, drop us a line.
Is the migration of my SSL certificate included?
Unfortunately SSL certificates cannot be migrated. We do however install a new certificate in the migration process for you, at no additional installation costs.
Is the free migration included with every account?
Website migration is included from our accelerated plans and up. Depending on the plan, we also include email migration or full concierge on-boarding.
Is there any data guarantee?
Yes. We migrate everything for you and make sure we quality control our work. You have two days after migration to confirm successful migration.
Do you make changes in the websites as well during migration?
No. We don't update CMS installations, plugins or themes. In case you want a SSL certificate installed, we will change your URL settings.
Do you move my contacts as well?
Yes, we will migrate your contacts in the pro plan and with the concierge on-boarding. You can however also import contacts yourself into your webmail.