Relocation services

You can request your website relocation directly through our support or this form Submit. Are you not yet a customer? Then you first like to be a customer Register.

After we have received your migration request, we will initiate the process at the time of your preference, which can often be arranged within one day. Together we plan a time and steps to perform the migration, the migration itself usually takes less than two hours.

To move your website, we need the login details, such as FTP host, username and password. If you have a customer login with your old provider, then it is also useful to pass this on when relocating. If you do not have this information available, request it from your old provider. If you also want to have your e-mail accounts moved, then also provide the e-mail addresses and their associated passwords with the request.

Hoasted support creates the order with your desired hosting account and services.

After your order has been created, we will prepare your new e-mail accounts and we will already do all the settings such as domain referrers and e-mail.

We prepare everything well based on the data provided, so that there is no interruption in your website accessibility or email. For example, we adjust the TTL (DNS renewal time) within your current settings, so that everything can go smoothly and nobody notices the conversion.

In consultation with you, Hoasted will prepare the website for your new environment. If you also want to move e-mailboxes, we ensure that all your e-mails and your folders are transferred. No e-mail is lost with the move and you can continue with your entire mail archive and folder structure. Everything is transferred with minimal to no downtime.

You get the new settings from us and for every type of device and software we have practical manuals to adjust your mail settings in your e-mail program.

With the DNS, Hoasted sets visitors to arrive at your website at Hoasted and that mail is also delivered there. Your domain or domains will be transferred to Hoasted.

Domain transfers last between half an hour and five days depending on the type of domain. Where applicable, we set up other matters and we also ensure a secure connection (HTTPS) with an SSL certificate.

Once everything is complete, we will do a final check to ensure that the website is displayed properly, quickly and securely and that items such as the contact form work correctly. We also check whether e-mail has been delivered to your old provider in the meantime and transfer it as well. You will receive a message from us that everything has been transferred. You can also carry out a check yourself to make sure everything is correct and then cancel the transferred services with your old provider.