• Support every day until 10.30 pm, including the weekend.

How hosting works

What you need to get started with website and e-mail.

If you want to provide a unique web address with a website and e-mail, you must have an active domain name and hosting package. Within this package you manage your website, e-mail accounts and settings.

Let us know if we can help you with the creation, relocation or choice of hosting type. We gladly relieve you in the entire process to make everything exactly in line with your wishes!

A no-obligation conversation with our support?
hosting of hoasted

Our hosting types

From WordPress to Reseller hosting

Frequently asked questions about hosting

How does web hosting work?

If you place your hosting package and domain name with us, you are actually renting space on one of our servers. Your domain name is automatically linked, so you can manage all settings for your website and e-mail from your cPanel hosting package.

Can you help me with the setup?

Of course! We are happy to help you choose the right hosting solution that fully meets your needs. If you have specific wishes or would like to receive a proposal, please contact our sales or support via this link.

Do you offer a free trial period?

We have a 30-day money-back guarantee on all hosting, so you can try completely risk-free. If you decide not to use this service, we will refund the costs for hosting without asking.

Can I move my website to you?

Sure! Many of our packages include a move of your website completely free of charge. Apart from that, we also offer various services where we can move websites or even an email account for you.

Are there setup or start-up costs?

No. There are no setup, start-up or other hidden costs when setting up or purchasing new hosting. This applies to all our hosting types and packages. Just like you, we like transparency and not small print or unclear conditions and contracts.

Which package should I choose?

We have different hosting types that are optimized for different types of applications you want to run (e.g. WordPress, WooCommerce, Joomla or Magento). Most customers start with the Professional package within the appropriate type of hosting, as that fits well with the starting business websites. You can always easily adjust your package at a later time, without downtime or service interruption. 

Can I use my own domain name?

Of course! If you already have a domain name, you can transfer that domain name to Hoasted, or refer it externally to our name servers (traffic controllers of a domain). It is best to transfer the domain, so that we can also help you with any support questions related to your domain or associated DNS settings. The DNS stands for Domain Name Server, which forwards the traffic to the set servers. If you do not have a domain yet, simply register it via our website.

What about contracts and cancellation?

By becoming a customer with us you are not bound by any contract. You can indicate yourself for which period you want to purchase your services, which are prepaid. The longer this period, the cheaper. All services, including domain names, are automatically renewed on the last day of the purchased period. If you no longer need the service in question, or you need a different solution, you can easily cancel it or adjust it via your Hoasted customer panel.