How hosting functions
Below an overview of the frequently asked questions
HOW DOES WEB HOSTING FUNCTION?
If you buy a hosting package, you actually buy space on one of our servers and link it to your domain name. We save your site and take care that people get to see your website in their browser when they type in your domain name.
WHICH HOSTING PACKAGE SHOULD I CHOOSE?
You can always upgrade or downgrade your hosting package, without downtime. If you are unsure about which package fits best to your site and plans, we advise you to start small and upgrade later on. But if you plan to start an e-commerce website we advise you to start with the Business hosting package for an optimal experience.
I CAN’T FIND WHAT I NEED, CAN YOU HELP ME?
Yes, we always try to offer the best hosting solution which meets your requirements. If you have special requirements for your website, please contact one of our sales people for an offer.
CAN I USE MY OWN DOMAIN NAME?
Of course! You can buy a new domain name or use your existing domain(s).
DO YOU OFFER A FREE TRIAL PERIOD?
Yes, we have a 30 days money-back guarantee. If you happen to be unsatisfied during the first 30 days with our services, you can cancel and we offer you to return the money paid, excluding the domain registration costs, for which we also have made expenses.
HOW LONG ARE YOUR CONTRACTS?
All hosting plans are based on the terms you choose, 3, 6, 12 or 24 months. Hosting packages are automatically renewed on the last day of the invoicing period.
I HAVE ALREADY GOT A WEBSITE, CAN I MOVE IT TO YOU?
Certainly! To move your website to Hoasted is fast and easy. If you have access to the files and database of your existing website, you can move them effortless in one click.
CAN I CANCEL MY ACCOUNT AT ANY TIME?
Yes. By becoming a customer you are not bound to any contract. However, we offer subscription periods for our hosting packages, which are prepaid. If you ever decide your hosting package was not the right solution for you, or if it is no longer necessary, you can easily cancel your package on your MyHoasted Customer panel.
ARE THERE ANY SET UP COSTS?
No. There are no set up costs at all for any of our hosting packages.