Terms and Conditions
In front of you are the General Terms and Conditions of Hoasted, a company (trade name) under Dutch law. These General Terms and Conditions apply to all services that Hoasted provides, including selling to and from Users of Hosting services, Domain name services, E-mail services, Marketing advice, Marketing services, VPN connections, SEO, Adwords, webshop services and SSL certificates. These General Terms and Conditions apply - to the exclusion of any other applicable general terms and conditions - to all Agreements that Hoasted enters into with consumers or companies.
1018 VN Amsterdam (NL)
IBAN: NL13 RABO 01408509 02
Article 1 Definitions
1.1 In these Terms and Conditions, definitions (written with capital letters) have the following meaning:
Account: personal section created and managed by the User;
General Terms and Conditions: the present general terms and conditions;
Services: all services that Hoasted offers, as further described in quotes from Hoasted and the Agreement, which services Hoasted purchases for the User from one or more third parties, unless explicitly stated otherwise;
Domain name service: the service in which Hoasted orders and keeps domain names on behalf of the User, which services Hoasted purchases for the User from one or more third parties, unless explicitly stipulated otherwise;
Downtime: a (technical) interruption of the Hoasted network with overall unreachability of the Services as a result. User: the natural or legal person with whom Hoasted enters into an Agreement;
Use Date: the date on which Hoasted first enables the User to use the Services;
Hosting service: service in which User information and files are stored and made accessible via the internet, which services Hoasted purchases for the User from one or more third parties, unless explicitly stated otherwise;
Intellectual Property Rights: all intellectual property rights and related rights, such as copyright, trademark, patent, design, trade name, database and related rights;
Agreement: the agreement concluded between the parties regarding the provision of certain Services by Hoasted;
Hoasted: www.hoasted.com, a company (trade name) of the general partnership under Dutch law Hoasted., Address Weesperstraat 61, 1018 VN Amsterdam (NL) (Chamber of Commerce 81101260), within which all Services are housed; Uptime: the time during which there is no Downtime.
Requirements: the requirements made known by Hoasted to the User in any way that the User must observe with regard to the Services provided, including but not limited to, technical requirements, minimum requirements, house rules and specifications;
Confidential Information: all information, in whatever form - written, oral, electronic or tangible - that the User knows (or should know) that contains business-sensitive information from Hoasted, including (but not limited to) software, (source) code, programs, applications, customer data, know-how, technical specifications and documentation;
Website: the website www.hoasted.nl hosted by Hoasted as well as related websites that are owned by Hoasted.
1.2 Where in these General Terms and Conditions definitions are written in the plural or singular form, they retain the meaning described in Article 1.1.
Article 2 Applicability
2.1 These General Terms and Conditions apply to all offers, quotations and proposals from Hoasted, as well as to the Agreement, as well as to all other agreements to which Hoasted is a party.
2.2 If the provisions of these General Terms and Conditions are manifestly inconsistent with one or more provisions of the Agreement, the Agreement will prevail to that extent.
2.3 These Terms and Conditions exclude the application of all other possibly applicable terms and conditions.
2.4 In the event that both the General Terms and Conditions and the General Terms and Conditions of the User apply, these General Terms and Conditions will prevail.
2.5 Hoasted can unilaterally change these Terms and Conditions. Hoasted will announce the change at least one month prior to entry into force. Parties are bound by the amended General Terms and Conditions from the day that they take effect. The User is entitled to terminate the Agreement with effect from the day that the amended General Terms and Conditions take effect; however only if the amended General Terms and Conditions entail a substantial deterioration in the position of the User.
Article 3 Formation
3.1 All offers and / or quotations made by Hoasted are without obligation. They don't bind Hoasted.
3.2 An Agreement is established by written confirmation by Hoasted of an order from the User (including by e-mail). It is also possible to sign the offer and / or quotation by means of an online signature. In such a case, the Agreement also comes into effect after confirmation by Hoasted of the signed offer / quotation by User by Hoasted.
3.3 Electronic communication is deemed to have been received at the time of sending, unless the contrary is proved by the User.
3.4 Hoasted reserves the right, for whatever reason, to refuse requests to provide Services.
3.5 The user accepts and agrees with Hoasted that Hoasted will immediately start to comply with the Agreement after the Agreement has been concluded. The reflection period pursuant to Section 7: 46d (1) of the Dutch Civil Code does not apply. If, in the unlikely event that Hoasted does not immediately start implementing the Agreement after the Agreement has been concluded, the User, insofar as this is a consumer, will have seven (7) days from the moment the Agreement is concluded to dissolve the Agreement free of charge, unless Hoasted within the implementation of the above seven (7) days has commenced.
Article 4 Liability
4.1 The User is obliged to do all that is necessary to enable a timely and correct delivery by Hoasted. For any additional work caused by the User not meeting his obligations, the User pays a regular fee to Hoasted. Hoasted is not liable for any damage caused by the fact that Hoasted relied on data provided by the User.
4.2 Hoasted has no knowledge of information and / or data distributed by the User and / or customers of the User using the Service. Hoasted is not liable for this information. The User indemnifies Hoasted against any damage resulting from the data and / or information distributed by the User or his customers using the Service.
4.3 Hoasted will perform the Services to be provided by it to the best of its knowledge and ability and in accordance with the requirements of good workmanship (best efforts obligation). Hoasted is never liable for damage resulting from malfunctions or changes in the telecommunication and / or data transport systems of third parties.
4.4 All (delivery) periods and lead times indicated by Hoasted are non-binding indications. By exceeding any (delivery) period, Hoasted will not be in default or in default. In the event of a (potential) exceeding of a (delivery) period, the parties will consult as soon as possible in order to take appropriate measures.
4.5 The parties may agree in the interim that the approach, method or scope of the Agreement and / or the work resulting therefrom be extended or changed. The user accepts that the time schedule of the agreement can then be influenced. If the interim change affects the agreed fee or cost reimbursements, Hoasted will notify this User as soon as possible.
4.6 If as a result of additional requests or wishes from the User by Hoasted additional work must be carried out by Hoasted (additional work), these will be charged to the User on the basis of the then usual rates, unless explicitly agreed otherwise in writing.
4.7 Hoasted is not liable for the decision of a third party to adjust the limitation of the User on the use of data traffic and storage capacity at any time.
4.8 The log files and the other electronic or electronic administration of Hoasted provide complete proof of the propositions of Hoasted, barring proof to the contrary.
4.9 In order to be able to use the Services, the User must, if Hoasted so decides, create an Account in the manner described on the Website. The User warrants to Hoasted that he is authorized to create the Account and that the information he provides when creating the Account is complete, truthful and accurate. It is not permitted to create an Account in the name of another. During the creation of an Account, the User must also provide a user name and password that can be used to access the Account. If the User is younger than sixteen (16) when creating an Account, the User must have permission from parents or legal guardian to create the Account.
4.10 The user is responsible for keeping the username and password combination confidential. The User is liable for all use made via the username and password of the Service. Hoasted may assume that the User is actually the person who logs in with the username and password of the User. As soon as the User knows or has reason to suspect that a username and / or password has fallen into the hands of unauthorized persons, the User must inform Hoasted thereof, without prejudice to his own obligation to take effective measures immediately.
4.11 Hoasted reserves the right to change the login procedure, password and / or user name of User if it deems this necessary in the interest of the functioning of the Service. Usernames will in any case be removed and / or taken back if they infringe on any rights of third parties or are otherwise deemed undesirable by Hoasted.
4.12 User guarantees that he meets the Requirements.
Article 5 Disclaimer
Without prejudice to other remedies available by Hoasted, the User will indemnify Hoasted against claims in any way related to a shortcoming in the fulfillment of the Agreement by the User, an unlawful act or any other acts and / or omissions of the User, including (but not including) limited to) claims by third parties with regard to content that is made public by the User using the Service or claims that arise from the use of the Services by the User.
Article 6 Guarantees
6.1 The User guarantees that (the performance of) the Agreement, nor the factual and / or legal acts that the User performs using the Services of Hoasted, infringe any subjective right of a third party or any rule of law.
6.2 If Hoasted, in any way whatsoever, becomes aware of a possible unlawful act or of possible criminal behavior on the part of the User or its customers, it is entitled to suspend the Services in whole or in part until it has been established in law whether this was the case. .
6.3 If the User becomes aware and / or suspects that third parties are acting unlawfully towards the User, Hoasted and / or third parties using the Services, the User will also immediately take all measures necessary to stop or cause this unlawful act to be stopped.
6.4 If it is established in court that there is indeed unlawful and / or criminal acts of the User and / or his customers, Hoasted is entitled to terminate the Agreement. Hoasted is never liable for any damage suffered by the User as a result of the suspension of Services.
6.5 Any damage and / or costs of the User that have arisen as a result of and / or result from the actions of other users and / or third parties, will be borne by the User. Hoasted accepts no liability for this.
6.6 The obligations of the User, for example those for payment of the agreed fee, remain in force during the period that Hoasted suspends its services.
Article 7 Liability
7.1 Hoasted is not liable for any damage due to a (attributable) shortcoming, unlawful act or otherwise, subject to the provisions of the following paragraphs.
7.2 If Hoasted is liable to the User for damage, for whatever reason, the amount of the resulting compensation is limited to the amount that is actually paid out by Hoasted's insurance in the relevant case. If the insurance of Hoasted does not pay out for any reason whatsoever, Articles 7.3, 7.4 and 7.5 apply to the determination of the amount of the compensation.
7.3 Hoasted is only liable for direct damage (as described below) that the User suffers as a result of a fault attributable to Hoasted and / or an unlawful act concerning the sale or aftercare relating to the Services (in the sense of support and after sales), up to an amount the amount of the compensation that Hoasted has received during a period of three (3) months prior to the event from which the liability arises, whereby the total liability under the Agreement will never amount to more than EUR 1,000 (one thousand euros).
7.4 Direct damage is exclusively understood to mean: i) material damage to property; ii) reasonable costs incurred to prevent or limit direct damage that could be expected as a result of the event on which the liability is based; iii) reasonable costs incurred to determine the cause of the damage, the liability, the direct damage and the method of repair.
7.5 Any liability of Hoasted other than for direct damage, including consequential damage, is excluded. In this context, consequential damage is in any case understood to mean: loss of profit, missed savings, reduced goodwill, damage due to business interruption, losses, costs incurred to prevent or establish consequential damage, loss, confusion or damage to electronic data and / or damage due to delays in the transport of data traffic and all other damage than those mentioned in Article 9.4.
7.6 This article does not limit Hoasted's liability for damage that is the result of intent or willful recklessness on the part of Hoasted itself.
7.7 Hoasted's liability for attributable failure to comply with the Agreement and / or unlawful act arises only if the User gives Hoasted immediate and proper written notice of default, whereby the User gives Hoasted a reasonable period to fulfill its obligations, and Hoasted also after the expiry of that period attributable to the fulfillment of its obligations continues to fall short. The notice of default must contain as detailed a description as possible of the shortcoming.
7.8 Any right to compensation under this article will lapse if a legal claim to that effect has not been instituted by or on behalf of the User within fourteen (14) days after the moment at which the damage occurred.
Article 8 Insurance
8.1 The User has taken out adequate insurance and will remain adequately insured for legal and professional liability during the term of the Agreement.
8.2 Any damage to the Computer Equipment is always at the risk of the User, unless Hoasted is liable for the damage caused on the basis of Article 9. During the Agreement it is therefore the responsibility of the User that he has taken out adequate insurance and remains adequately insured during the Agreement for any loss, theft, damage and / or other damage to the Computer Equipment.
8.3 The User shall offer Hoasted access to the insurance policies upon first request.
Article 9 Intellectual Property
Nothing in the Agreement extends to the transfer of any Intellectual Property Rights from one party to the other. Providing the User with Confidential Information does not in any way result in a transfer of Intellectual Property Rights that rest on the Confidential Information to the User.
Article 10 Payments
10.1 Payment for Services takes place in advance by means of automatic collection or alternative available payment options. If payment is made by means of alternative available payment options, Hoasted is entitled to charge administration costs per transaction. If payment is made by direct debit, the User will ensure that there is a sufficient bank or giro balance so that the amount due can be collected. The user is also responsible for the correctness of the bank details provided.
10.2 The User pays outside of direct debit within the period stated on the invoice or agreed by bank transfer. If no payment term is specified or agreed, payment will be made by the User within fourteen (14) days after the invoice date. Unless stated otherwise, all prices are in Euros and exclusive of VAT.
10.3 Hoasted is entitled to increase the prices for its Services annually from the 1st of January during the term of an Agreement.
10.4 Apart from the case mentioned in Article 10.3, Hoasted is also entitled to increase the prices for its Services if an increase in the costs to be incurred by Hoasted occurs.
10.5 Unless expressly agreed otherwise, Hoasted shall:
i) charge installation costs, activation costs and other one-off costs from the date of signature of the Agreement;
ii) charge all recurring costs from the Use Date or the date of signing the Agreement, depending on which date is earlier, monthly in advance.
10.6 Any reliance by the User on suspension, settlement or deduction is not permitted, unless the User is a consumer.
10.7 Hoasted is always entitled to invoice the User in the meantime / or on the basis of advance payments or to demand security for compliance by the User.
10.8 If the direct debit fails because the balance is insufficient, is reversed and / or otherwise fails, Hoasted can try to collect the amount owed again by direct debit one or more times. If the automatic collection has failed two or more times and / or has been reversed, Hoasted User can send an invoice with the request to pay the amounts due by bank transfer as soon as possible. In addition to the amounts already owed, administration costs will also be charged.
10.9 If the parties have explicitly not agreed on a direct debit, and the User has not paid the payment within the period specified in Article 10.2, Hoasted may send a User a reminder in which Hoasted reserves the right to charge administration costs in addition to the agreed amounts. .
10.10 If the User fails to make the payment within the period referred to in Articles 10.8 and 10.9, Roasted User can send a reminder for the relevant amount, in which, in addition to the amounts referred to in Articles 10.8 and 10.9, a reminder fee will be charged.
10.11 From the moment the automatic collection is refused and / or reversed for the first time and / or if no automatic collection has been agreed and / or the User does not pay any invoice from Hoasted within the payment period, he is automatically in default, without any notice of default or demand.
10.12 If the User after the reminder referred to in Article 10.10 remains negligent to pay the amount owed, plus the administration costs and reminder costs, Hoasted has the right to:
i) to immediately terminate the Agreement extrajudicially, to cease providing the Services and to remove all Services and accounts, and associated Accounts, on the understanding that no obligation to cancel is created and the amounts owed by the User remain due; and / or
ii) hand over the claim for collection. In that case, in addition to payment of the principal sum and administration costs and reminder costs owed on this, the User is obliged to reimburse all extrajudicial and possibly judicial costs, explicitly in addition to any costs established in law. The amount of the extrajudicial costs is at least 15% of the principal sum, with a minimum of EUR 250.00. 10.13 If Hoasted has had to incur costs, which costs Hoasted could reasonably incur, which exceed the collection costs stated in the previous paragraph, the User must also pay these costs to Hoasted.
Article 11 Conclusion of Services
11.1 Hoasted is entitled to immediately request any third party to interrupt and suspend the delivery of the Services if: i) User has not paid the invoice within the period specified in article 10.1 or 10.2 and the amount, together with interest as stipulated in Article 10.8, has not yet paid within seven (7) days after it has been informed of this shortcoming. ii) the processor fails, at Hoasted's sole discretion, for example due to insufficient underlying code.
11.2 Interrupting and / or suspending the Services, or denying access, does not affect Hoasted's right to terminate the Agreement or to take any other legal means.
11.3 After interruption and / or suspension of the Services or denying access on the basis of Article 11, Hoasted is entitled to charge reactivation costs amounting to EUR 50 with regard to the administrative costs of Hoasted in the context of interruption and / or suspension, or denial of access, and - possibly - resuming the provision of the Services.
Article 12 Interruptions
12.1 As soon as possible after establishing a Downtime, the User will inform Hoasted by e-mail.
12.2 Hoasted will endeavor to end the Downtime as soon as possible in consultation with the relevant third party.
Article 13 Maintenance
13.1 The user is familiar with and accepts that maintenance is planned and carried out by relevant third parties. Maintenance usually takes place at night. Hoasted strives to inform the User of this in good time. Hoasted reserves the right to request a third party to interrupt Services if it deems this necessary for maintenance purposes. The user acknowledges that the performance of maintenance by a third party can cause interruptions in the provision of the Services.
13.2 Insofar as Hoasted complies with the provisions of the previous articles, interruptions due to maintenance will not qualify as Downtime.
13.3 Hoasted is entitled to deviate from the provisions of this article 13 without prior notice if, in its opinion, there is an emergency situation which prompts the immediate execution of maintenance work that may lead to any interruption of the Services.
Article 14 Exceeding data limit
14.1 Hoasted enables the User to purchase a certain amount of data traffic, which Hoasted purchases from a third party. Hoasted will charge this decrease in data traffic to the User in the manner stated in the Agreement. The Agreement stipulates the permitted data traffic per month.
14.2 If the User does not fully utilize the maximum amount of data traffic allowed to him per month, he cannot carry the remaining part to the following month and no refund will also take place.
14.3 Notwithstanding these General Terms and Conditions, Hoasted does not guarantee a minimum speed with regard to data traffic.
14.4 If the User exceeds the amount of data traffic or current limit allowed to him, Hoasted will invoice the costs thereof to the User.
Article 15 Domain name registration
15.1 Hoasted reserves the right to process an application for the registration of a domain name only when Hoasted has received from the User: i) the amounts due for domain name registration; (ii) the order form required for registration, fully completed by an authorized person; eniii) all other documents required for the application for registration.
15.2 If Hoasted has requested a domain name before it has received full payment from the User for the domain name registration, it will remain available to Hoasted until full payment has been made.
15.3 Hoasted accepts no liability whatsoever for the unavailability of a certain domain name, rejection of the request for a certain domain name, the unused expiration of an objection or appeal period due to the absence of instructions from the User or any claims from third parties. with regard to a certain domain name. The User indemnifies Hoasted against all third-party claims in any way arising from and / or related to the use by the User of a domain name registered by Hoasted in its order or in its name.
15.4 If the application for a specific domain name is rejected, the User must itself ensure that clear and complete instructions are provided to Hoasted in a timely manner, so that it can lodge an objection or appeal on behalf of the User against the rejection of the application for domain name registration. The costs associated with lodging an objection and appeal are for the account of the User.
15.5 In the event of changes to data with regard to a domain name registration, the User will ensure that it is passed on to the Registrar concerned without delay. If a domain name of the User is moved, the User will have Hoasted's address details changed so that Hoasted can no longer be associated with the domain name in question.
15.6 If the User does not pay the amounts due with regard to the domain name registration within the agreed term, Hoasted is expressly not obliged to pay fees for the domain names held by (Hoasted on behalf of) the User.
15.7 If Hoasted has made e-mail addresses, IP addresses and / or other access addresses and / or network addresses and / or protocols available to the User, the User cannot derive any rights from this. Hoasted can always change and / or change these protocols without such a change giving the User the right to terminate the Agreement.
Article 16 Duration and termination
16.1 An Agreement takes effect on the date on which Hoasted has accepted the quotation and / or order signed by the User, and applies for the agreed period.
16.2 If the User is a consumer, the Agreement will be entered into for a period of one (1) year. The User has the right to cancel the Agreement at the end of this period with due observance of a notice period of one (1) month. If the User does not cancel the Agreement, it will be automatically extended to an Agreement for an indefinite period. The User then has the right to cancel the Agreement with due observance of a notice period of one (1) month. Costs incurred by Hoasted on behalf of the User (i) or (ii) that can no longer be canceled after the Agreement comes into effect, are non-refundable as a result of the cancellation, or at least remain undiminished after cancellation.
16.3 The parties may terminate the Agreement with immediate effect without notice of default or judicial intervention if: i) the other party's bankruptcy is requested or pronounced; (ii) the other party applies for, or is granted, a suspension of payment; (iii) the other party loses the power over its assets or a substantial part thereof through seizure or otherwise;
16.4 Parties are entitled to dissolve the Agreement extrajudicially if the other party fails attributably in the fulfillment of obligations under the Agreement and if he fails to do so, after having been given a proper written notice of default within fourteen (14) days after the occurrence of the shortcoming, within a reasonable period of time.
16.5 Without prejudice to the provisions of Articles 16.3 and 16.4 and elsewhere in these General Terms and Conditions, Hoasted has the right to dissolve the Agreement directly, without intervention of the court and without becoming liable to pay damages to the User, if: i) the User and / or his employees have repeatedly committed misconduct in connection with the Services provided; and / or ii) circumstances that have come to the knowledge of Hoasted after the Agreement has been concluded give good reason to fear that the User will not fulfill its obligations.
16.6 If the User at the time of the dissolution as referred to in this article has already received services for the performance of the Agreement, these services and the related payment obligations will not be subject to cancellation.
16.7 If the User does not cancel his Agreement, it will be automatically extended to an Agreement for the period in which the Agreement was initially entered into.
Article 17 Consequences of termination
17.1 Immediately after termination of the Agreement, in whatever way: i) Hoasted ceases to provide the Services to the User; ii) all amounts owed by the User become immediately due and payable; and
17.2 Hoasted has the right to retain the equipment and data of the User until the User has paid the outstanding fees. If the User has not paid the outstanding amounts within a reasonable period of time, Hoasted reserves the right, as far as possible, to sell the User's equipment in compensation for the outstanding amounts.
17.3 If the User terminates the Agreement in violation of Article 16 and / or if Hoasted terminates the Agreement on the basis of Article 16, the User shall within fourteen (14) days: i) reimburse Hoasted all costs for termination of the Services; and ii) without prejudice to other rights that Hoasted has, to pay Roasted 100% the actual or estimated costs for the months remaining in the then current term of the Agreement. 17.4 Cancellation and / or dissolution will in no case result in a refund of payments already made.
Article 18 Confidentiality
18.1 The User will treat all Confidential Information it receives from Hoasted as strictly confidential and keep it confidential.
18.2 The User will only use the Confidential Information for the purposes for which it has been provided to the User and will thereby at least observe the same duty of care and guarantee that apply with regard to its own internal confidential information. The User will only provide the Confidential Information to employees to the extent that this is necessary in the context of the Agreement.
18.3 The confidentiality obligations of the Confidential Information do not apply insofar as the User can demonstrate that the information in question: i) was already known to him at the time of receipt, ii) was already publicly known at the time of receipt; iii) has become publicly known after receipt without being attributable to the User; (iv) has been lawfully received from a third party together with the right to disclose it free from any obligation of confidentiality; v) must be provided on the basis of legislation or regulations or pursuant to a court order and the User must have informed Hoasted of such mandatory disclosure; vi) has been made public with the approval of Hoasted.
Article 19 Transferability
19.1 The rights and obligations under the Agreement cannot be (sub) licensed or transferred by a User to a third party, unless Hoasted explicitly agrees in writing.
19.2 Hoasted can (sub) license and / or transfer the rights and obligations arising from the Agreement to a third party without the User's permission. If the User is a consumer, the User has the right to terminate the Agreement within one month after Hoasted has notified the User of the intended transfer. This exception for consumers does not apply if the transfer takes place in connection with the transfer and / or reorganization of (a part of) Hoasted.
19.3 Hoasted is an intermediary and engages third parties for the performance of the Services. User understands that Hoasted, apart from selling and aftercare regarding the Services (in the sense of support and after sales), does not engage in any activities concerning the Services. The User understands that all required Services for the User purchases from one or more third parties, unless explicitly stated otherwise. Hoasted therefore does not guarantee that its Services and systems will function without interruption, are reliable and always available.
19.4 Hoasted cannot be held liable in connection with these Services by User and / or (legal) persons and / or third parties affiliated with User.
Article 20 Force majeure
20.1 There is no question of an attributable shortcoming in the fulfillment of the Agreement by Hoasted if there is force majeure.
20.2 Force majeure includes, among other things, sickness of employees and / or absence of employees crucial for the sale or aftercare with regard to the Services (in the sense of support and after sales), interruptions in the supply of electricity insofar as this is not caused by the back-up capacity can be absorbed, strikes, riots, government measures, fire, natural disasters, flooding, shortcomings of Hoasted suppliers, disruptions in connection with the internet, hardware disruptions, disruptions in (telecommunications) networks and other unforeseen circumstances.
20.3 If the force majeure continues for at least three (3) days, both parties are entitled to terminate the Agreement, without the resolving party being obliged to compensate for any damage with regard to this termination.
20.4 If at the time of the force majeure Hoasted can still perform partially, or has performed, it is entitled to perform this service and to invoice it separately, as if it concerned a separate Agreement.
Article 21 Other provisions
21.1 If one or more provisions of the Agreement and / or General Terms and Conditions are or become non-binding, the remaining provisions will remain in full force. Parties undertake to replace a non-binding provision with a provision that is binding and that deviates as little as possible from the non-binding provision.
21.2 The (legal) relationship between Hoasted and User is governed by Dutch law. 21.3 The parties will only submit all disputes arising from the legal relationship referred to in the previous paragraph to the competent court in Amsterdam.
If you have questions and / or comments with regard to these General Terms and Conditions, you can write to Hoasted, attn. Mr. R. Heijsters, Weesperstraat 61, 1018 VN Amsterdam (NL), stating Hoasted AV, or mailing with support @ hoasted.com.