• Support every day until 10.30 pm, including the weekend.

30 day money back guarantee

At Hoasted, we want to do everything we can to help you get the most out of your hosting. We strive for very fast, effective and expert service & support every day. We offer you the best products and services, and we are only satisfied if you are also 100%. Because we are convinced that we can deliver this, we offer a 30-day money-back guarantee.

How does it work?

If, despite our best efforts to offer you the very best, you are still unsatisfied, send an email to support@hoasted.com. If you do this within the standard cooling-off period of 14 days, you can invoke the right of withdrawal. You will then receive the costs for your products and services back. If you cancel within 30 days, you can use the money-back guarantee. We will then send a confirmation by e-mail. You will then receive the costs of your package back.

Conditions

  • This warranty applies to all Web hosting, WordPress hosting, WooCommerce hosting, Magento Hosting, Reseller hosting and email-only hosting packages from Hoasted, regardless of the ordered period.
  • Domain names, SSL, VPS packages, VPN, CDN, Transactional email, cloud packages (Office 365, Dropbox for Business, Google for Work) and all other services are excluded.
  • Costs for setting up services are not eligible.
  • The invoice must be paid and we must have received your cancellation in time via the customer panel or via support@hosted.com
  • We confirm every cancellation by e-mail.

Note: Domain names are registered for a minimum of one year and are not eligible for this guarantee. If you do not want to extend the registration of the domain names, you must cancel them separately via your customer panel.