• Support every day until 10.30 pm, including the weekend.

Money back guarantee

At Hoasted, we want to do everything we can to help you get the most out of your hosting. We strive for very fast, effective and expert service & support every day. We offer you the best products and services, and we are only satisfied if you are also 100%. Because we are convinced that we can deliver this, we offer a 30-day money-back guarantee.

How does it work?

If, despite our best efforts to offer you the very best, you are not satisfied with our hosting services, we offer you a 30-day money-back guarantee. This way you can purchase a hosting account or service without obligation and you can be sure that you have been helped with it. If it is not what you are looking for, please contact our support to indicate this and you will simply receive the costs for your products and services.

Conditions

  • This warranty applies to all Web hosting, WordPress hosting, WooCommerce hosting, Magento Hosting, Reseller hosting and email-only hosting packages from Hoasted, regardless of the ordered period.
  • You have informed us that you want to make use of the money-back guarantee within 30 days of the order placed by the service.
  • Costs for setup or work on your website are not eligible.
  • Non hosting services such as domain names, SSL, VPS packages, VPN, CDN, transactional email, Office 365, Dropbox for Business, Google for Business are excluded.
  • The invoice must be paid and we must have received your cancellation in time via the customer panel or via support@hosted.com
  • We confirm every cancellation by e-mail.

Note: Domain names are registered for a minimum of one year and are not eligible for this guarantee. If you do not want to extend the registration of the domain names, you must cancel them separately via your customer panel.