30 day money back guarantee
Here at Hoasted we do everything to help you get the most out of your hosting. We strive to deliver fast, efficient and professional service and support every day. We offer you the best products and services and won’t rest until you are 100% satisfied. Because we are confident we can deliver this kind of service and support we offer you a 30 day money back guarantee.
How does it work?
If you’re not satisfied, despite us doing our best to offer you the very best hosting, send us an email at firstname.lastname@example.org. If you do this within 14 days you can make use of your revocation rights and we will refund your products and services. If you cancel your services within 30 days you can make use of our 30 day money back guarantee. We will send you a confirmation email and refund you the cost of your hosting package.
- This guarantee is applicable on all Shared hosting Linux, Shard hosting Windows, WordPress hosting, Magento hosting and email only hosting packages of Hoasted, no matter the ordered duration.
- Domains, SSL, VPS, VPN, CDN, Transactional email, Cloudpackages (Office 365, Dropbox for Business, G Suite) and all other services are excluded. The default consideration time of 14 days will be applicable on these.
- Setup costs of services are not applicable.
- The invoice has to be paid and we should have received your cancellation request in time on email@example.com
- We confirmed your cancellation by email.
Domainnames are being registered for at least one year and are not applicable for this money back guarantee. If you don’t want to renew your domain you should cancel it through your MyHoasted account.